Terms of Service

AZA Builders LLC | Effective Date: June 9, 2026 | Last Updated: June 9, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of the website azabuilders.com (the “Site”) operated by AZA Builders LLC (“AZA Builders,” “we,” “us,” or “our”), and the marketing and intake aspects of our services. By accessing the Site, requesting an estimate, or engaging us, you agree to these Terms.

These Terms govern your use of the Site and the general relationship up to contract. The specific terms of any construction or remodeling project are governed by the separate written contract signed by you and AZA Builders. If anything in these Terms conflicts with your signed project contract, the signed contract controls for that project.

2. Scope of Services

AZA Builders is a Class A licensed design-build general contractor providing custom home construction and luxury residential remodeling services throughout Northern Virginia, including kitchen and bathroom remodeling, basement renovations, home additions, garage conversions, full-home renovations, outdoor living, exterior renovations, painting, and related design-build services.

The Site provides general information about our services and a means to request consultations. Information on the Site (including pricing ranges, timelines, and project examples) is for general guidance only, is not an offer, and does not create a contract. Actual scope, specifications, pricing, and schedule are defined only in a signed project contract.

3. Estimates, Proposals & Contracts
  • Free estimates and consultations are provided as a courtesy and are non-binding until reduced to a signed written contract.
  • Estimates are based on information available at the time and on visible, accessible conditions. They may be revised if conditions, selections, or scope change.
  • No work begins until a written contract is signed and any required deposit is received.
  • All material selections, allowances, and specifications will be documented in the contract or attached schedules.
4. Payment Terms
  • Deposit: Projects typically require a deposit upon signing, as stated in the contract, to reserve scheduling and procure materials.
  • Progress Payments: The balance is invoiced in milestones or draw schedules set out in the contract. Payment is due upon receipt unless otherwise stated.
  • Final Payment: Final payment is due upon substantial completion, subject to any agreed punch-list items.
  • Late Payments: Past-due balances may accrue interest and reasonable collection costs (including attorneys’ fees) as permitted by Virginia law and the contract. We may suspend work on accounts that are past due.
  • Allowances & Overages: Where allowances are used, costs above the allowance are the client’s responsibility and will be invoiced accordingly.
  • Payment Methods: Accepted methods are stated in the contract or invoice. Card and electronic payments are processed by third-party processors.
5. Change Orders

Any addition, deletion, or modification to the agreed scope of work must be documented in a written Change Order signed by both parties before the changed work proceeds. Each Change Order will describe the change, its effect on price, and its effect on the schedule. Changes may extend completion dates and increase the contract price. Verbal change requests are not binding until reduced to a signed Change Order. Concealed or unforeseen conditions discovered after work begins are addressed by Change Order.

6. Time Is of the Essence

Time is of the essence with respect to the obligations of both parties. AZA Builders will use commercially reasonable efforts to complete each project within the schedule set forth in the contract. However, completion dates are good-faith estimates and may be reasonably extended for change orders, client-caused delays, delayed selections or approvals, permit and inspection timelines, supply-chain or material delays, weather, concealed conditions, and events of force majeure. The client agrees to make selections, approvals, payments, and decisions promptly so that the schedule can be maintained; client delays may correspondingly extend the completion date and adjust costs.

7. Warranty

AZA Builders proudly stands behind its work. As described in our consultation materials, we offer a 5-year workmanship warranty and a 100% satisfaction commitment, on the terms set out in your signed contract.

  • Workmanship Warranty: We warrant that labor and workmanship will be free from material defects for the warranty period stated in the contract (generally five (5) years from substantial completion), subject to the conditions and exclusions below.
  • Materials, Products & Appliances: Manufactured products, fixtures, appliances, and materials are covered solely by their respective manufacturer warranties, which we pass through to the client. AZA Builders does not independently warrant manufactured goods.
  • Exclusions: The warranty does not cover normal wear and tear; damage from misuse, neglect, or lack of maintenance; alterations or repairs by others; acts of God; settling or movement within normal tolerances; or items outside our scope of work.
  • Conditions: Warranty coverage requires the account to be paid in full and warranty claims to be submitted in writing within the warranty period. Our remedy is, at our option, to repair or correct the qualifying defect.

EXCEPT FOR THE EXPRESS WARRANTIES STATED IN THE SIGNED CONTRACT, AZA BUILDERS DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY VIRGINIA LAW.

8. Mechanic’s Lien Rights

As a contractor furnishing labor and materials for the improvement of real property in Virginia, AZA Builders, together with its subcontractors and suppliers, may have the right to file a mechanic’s lien against the property under the Virginia Mechanics’ Lien statute, Va. Code § 43-1 et seq., if amounts owed for the work are not paid. We prefer to resolve all payment matters amicably and reserve lien rights only as a lawful remedy for nonpayment. Nothing in this section waives or limits any statutory lien or other remedy available to us.

9. Licensing & Contractor Transaction Recovery Fund Notice

AZA Builders is licensed as a Class A contractor by the Virginia Department of Professional and Occupational Regulation (DPOR), Board for Contractors, and carries general liability and workers’ compensation insurance.

Virginia Recovery Fund Notice: Contractors are regulated by the Virginia Board for Contractors. Inquiries and complaints may be directed to the Board for Contractors at the Department of Professional and Occupational Regulation, 9960 Mayland Drive, Suite 400, Richmond, VA 23233, (804) 367-8511. Eligible consumers who suffer a loss may have recourse to the Virginia Contractor Transaction Recovery Fund (Va. Code § 54.1-1118 et seq.).

10. Force Majeure

Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, severe weather, fire, flood, pandemic or epidemic, government orders, labor disputes, material or equipment shortages, supply-chain disruptions, transportation delays, utility failures, war, terrorism, or civil unrest. Affected timelines will be reasonably extended for the duration of the event.

11. Termination
  • Either party may terminate a project as provided in the signed contract.
  • If the client terminates for convenience, the client remains responsible for payment for all work performed, materials ordered or delivered, and non-cancellable commitments through the termination date, plus any agreed cancellation or restocking fees.
  • AZA Builders may suspend or terminate for cause (including nonpayment, denial of site access, or material breach) after written notice and a reasonable cure period as set out in the contract.
  • Provisions intended to survive (payment, warranty, lien rights, limitation of liability, indemnification, and dispute resolution) survive termination.
12. SMS / Text Messaging Terms (10DLC)

By providing your mobile number and opting in, you consent to receive text messages from AZA Builders, including appointment, project, account, and (if separately opted in) promotional messages. This program complies with applicable carrier and 10DLC requirements.

  • Consent: By opting in (via web form, written request, or verbal/checkbox consent), you agree to receive recurring automated and non-automated text messages at the number provided. Consent is not a condition of purchase of any product or service.
  • Message Frequency: Message frequency varies depending on your project status and interactions; you may receive multiple messages per week during an active project.
  • Cost: Message and data rates may apply. Charges depend on your wireless plan and carrier.
  • Opt-Out: Reply STOP at any time to unsubscribe. After you send STOP, we will send one confirmation message and then stop sending texts unless you re-subscribe.
  • Help: Reply HELP for assistance, or contact us at (571) 393-2722 or info@azabuilders.com.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
  • Data Usage & Privacy: No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text-message originator opt-in data and consent are not shared with any third parties except the providers necessary to deliver the messaging service.
  • Supported Carriers: Major U.S. carriers are supported; carrier support may change without notice.
13. Use of the Website

You agree to use the Site only for lawful purposes and not to interfere with its operation, attempt unauthorized access, or use it to transmit harmful or unlawful content. We may modify, suspend, or discontinue any part of the Site at any time without notice.

14. Intellectual Property

All content on the Site — including text, logos, photographs, designs, renderings, and graphics — is owned by or licensed to AZA Builders and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

15. Dispute Resolution & Arbitration

Governing Law. These Terms and any dispute arising from them or from your relationship with AZA Builders are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-laws principles.

Informal Resolution. The parties will first attempt to resolve any dispute in good faith through direct negotiation within thirty (30) days of written notice.

Arbitration. If informal resolution fails, any unresolved dispute, claim, or controversy arising out of or relating to these Terms or our services shall be resolved by binding arbitration administered in accordance with the rules of a recognized arbitration provider (such as the American Arbitration Association) by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

Venue. Arbitration and any permitted court proceedings shall take place in Fairfax County, Virginia, and you consent to the exclusive jurisdiction and venue of the state and federal courts located in or serving Fairfax County, Virginia, for any matter not subject to arbitration or to enforce an award.

CLASS-ACTION WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS, AND YOU AND AZA BUILDERS WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

Mechanic’s lien enforcement, collection of undisputed amounts, and requests for injunctive relief may be pursued in court notwithstanding the arbitration provision.

16. General Provisions
  • Entire Agreement: These Terms, the Privacy Policy, the Disclaimers, and any signed project contract constitute the entire agreement between you and AZA Builders.
  • Severability: If any provision is held unenforceable, the remaining provisions remain in effect.
  • No Waiver: Failure to enforce any provision is not a waiver of that provision.
  • Assignment: You may not assign these Terms without our written consent.
  • Changes: We may update these Terms; the “Last Updated” date reflects the latest version, and continued use constitutes acceptance.
17. Contact

AZA Builders LLC
14100 Sullyfield Cir, Suite 300
Chantilly, VA 20151
Email: info@azabuilders.com
Phone: (571) 393-2722

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