Effective Date: September 3, 2025
Last Updated: September 3, 2025
AZA Builders (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://azabuilders.com, book our services, or interact with us, including via SMS/MMS communications.
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information from you in various ways, including but not limited to when you visit our site, fill out a form, request a quote, or otherwise interact with our Service. The types of information we may collect include:
- Personal Information: Name, email address, phone number, address, and any other information you voluntarily provide when requesting quotes, filling out forms, or booking services.
- Payment Information: Billing details provided for service transactions.
- SMS/MMS Data: Mobile number, message content, message delivery status, and communication preferences when you opt-in to receive text communications.
- Technical Data: IP address, browser type, operating system, referral URLs, and usage details collected via cookies or analytics tools.
- Cookies & Tracking: Our site may use cookies and other technologies to enhance your experience. You can adjust your browser settings to manage or block cookies, but some features may not function properly if cookies are disabled.
2. How We Use Your Information
We may use your information to:
- Provide and manage home building, remodeling, and design services.
- Confirm appointments, send reminders, and deliver service updates.
- Communicate with you regarding inquiries, quotes, and customer support.
- Send marketing and promotional messages (with your consent).
- Analyze website usage, trends, and improve the user experience.
- Comply with legal obligations and enforce our Terms & Conditions.
3. SMS/MMS Program Compliance
By providing your mobile number, you consent to receive SMS/MMS messages from AZA Builders under the following program:
- Program Name: AZA Builders Service Alerts
- Program Description: Receive scheduling updates, service reminders, promotional offers, and important company announcements.
- Opt-Out: You may unsubscribe at any time by replying STOP. You will receive a confirmation message and will no longer receive SMS/MMS messages unless you re-enroll.
- Help: For assistance, reply HELP or contact us at info@azabuilders.com or (571) 393-2722.
- Message & Data Rates: Standard carrier charges may apply. Message frequency varies.
- Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it only in these limited circumstances:
- Service Providers: With trusted vendors who assist in delivering services (e.g., scheduling, payment processing, customer support).
- Legal Requirements: If required by law, regulation, or government request.
- Business Transfers: If AZA Builders is involved in a merger, acquisition, or sale of assets, your information may be transferred.
- SMS/MMS Compliance Statement:
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Protecting Your Information
We implement reasonable technical, administrative, and physical safeguards to protect personal data. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide requested services.
- Comply with legal and regulatory obligations.
- Resolve disputes and maintain records.
7. Your Rights & Choices
You may:
- Access and update your personal information.
- Request deletion of your data (subject to legal requirements).
- Opt out of marketing and SMS/MMS communications at any time.
- Manage cookies via your browser settings.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites.
9. Children’s Privacy
Our Services are not directed toward individuals under 18. We do not knowingly collect data from minors. If we become aware that we have collected such data, it will be deleted promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted here with a revised effective date. Please review it periodically.
11. Contact Us
AZA Builders
🌐 Website: https://azabuilders.com
📧 Email: info@azabuilders.com
📞 Phone: (571) 393-2722
